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Press Center > Dr.Power
 
After I bought and installed an Enermax power supply, system reboots automatically and cooling fans keep running at low speed. Is it the problem that fan failure causes system reboot.
1. There are many causes might lead to system reboot, such as hardware short-circuit or incompatibility between hardware, OS data loss, SPS voltage (signal) abnormal, and so on.

2. The fan speed of Enermax power supply is adjusted automatically on the basis of the temperature inside power supply. For example, if system only draws 200W from a 550W power supply, fan speed shall not increase under such condition of light loading and low inner temperature.

3. There is no connection between system reboot and low fan speed. If fan speed cannot increase due to material defect, power supply can be overheating owing to insufficient cooling. Power supply shall latch into shut down state, not reboot.

4. From above question, we cannot determine whether or not power supply is normal (system may reboot because of abnormal PG signal or output voltage). Therefore, we suggest a careful check on power supply and peripherals attached to the system.

5. If user is unable to find out the cause, please return power supply for RMA

 
 
 
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