In Response to The Recent Instance in Korea

To our valued customers,

Recently, we have received feedback from our customers in Korea that they have experienced a drop in heat dissipation efficiency when using LIQMAX III ARGB 240 / 360 AIO CPU coolers.

Based on our preliminary research, we have identified that a small portion of Enermax coolers within the affected production period may underperform due to the manufacturing process.

Nevertheless, the influence of this manufacturing process is limited to a small portion of our coolers in the Korean region only.

Moving forward, we have implemented additional manufacturing procedures to prevent this from happening in the future.

Enermax cares deeply about the customer experience and satisfaction of all Enermax products. Please contact local Enermax Customers Service if you have any questions.

Global: https://www.enermax.com/en/policy/warranty
USA and Canada: https://enermaxusa.com/pages/warranty
Europe:https://www.enermaxeu.com/service/contact-us/enermax-contact/support/support-contact/

Source: http://www.enermaxkorea.com/bbs/board.php?bo_table=0501&wr_id=81

 

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